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Micah Solomon is a hands-on customer service consultant, keynote speaker, and trainer, and one of the world’s leading experts on customer service, company culture, and the customer experience. Considered to be “the customer service turnaround expert,” he’s been named by The Financial Post as “The New Guru of Customer Service Excellence.”

Micah Solomon is a hands-on customer service consultant, keynote speaker, and trainer, and one of the world’s leading experts on customer service, company culture, and the customer experience. Considered to be “the customer service turnaround expert,” he’s been named by The Financial Post as “The New Guru of Customer Service Excellence.”